Privacy policy
This policy explains what information the GeoGallery Shopify app (“GeoGallery”, “we”, “us”), made by Lenus Labs, collects when a merchant installs it, how we use it, and how it’s deleted. Questions: support@lenuslabs.com.
Summary
Section titled “Summary”- GeoGallery stores information about your store and your app settings, not about your customers.
- We don’t collect or store any customer personal information.
- If you use AI image translation, the product images you choose are sent to Google’s Gemini API to make the translation.
Information we collect
Section titled “Information we collect”When you install the app
Section titled “When you install the app”Shopify gives the app access to your store through its standard install process. We store:
- Your store’s Shopify domain (for example
your-store.myshopify.com). - An access token issued by Shopify, and the permissions you granted. GeoGallery asks for one permission: to read and write products.
While you use the app
Section titled “While you use the app”We store, per store:
- Your plan: whether you’re on Free, Basic or Pro, when your trial ends, and when you chose the Free plan.
- Free plan product list: the IDs of the up to 3 products whose localized images are shown.
- AI credits: your monthly credit usage and when the period started, your purchased credit balance, and a record of each credit pack purchase (Shopify’s purchase ID, the pack name and the number of credits).
- App Store review prompt: the result of the last time the app asked whether you’d like to leave a review, and when.
GeoGallery also writes two values to your store in Shopify (as app-owned metafields): whether your plan is active, and, on the Free plan, which products are included. Your theme reads them to decide whether the GeoGallery block should run.
When you use AI image translation
Section titled “When you use AI image translation”For each image you ask us to translate, we store:
- The product ID, the image’s media ID, URL and dimensions, and the target language.
- The status of the translation, the text found in the original image, and the text found in the translated image with its English meaning.
- While it’s waiting for your review, the translated image file, kept on our server.
- If you approve it, the Shopify media ID of the published image.
We don’t store copies of your original product images; we fetch them from Shopify’s CDN when a translation runs.
Customer data
Section titled “Customer data”GeoGallery doesn’t collect, store or process personal information about your customers. On your storefront, the GeoGallery block uses the visitor’s storefront language and Shopify Markets country, which Shopify provides to the theme while the page is built. None of this is sent to us.
How we use information
Section titled “How we use information”- To run the app: check your plan, show localized images on your storefront, and apply Free plan limits.
- To translate images you ask us to translate, and to show them to you for review.
- To track and charge AI credits.
- To ask, now and then, whether you’d like to review the app on the Shopify App Store.
We don’t sell your information or use it for advertising.
Who we share information with
Section titled “Who we share information with”- Shopify: the app runs on Shopify’s platform; billing for subscriptions and credit packs is handled by Shopify.
- Google (Gemini API): when you translate an image, the original image is sent to Google to find its text and make the translated version, and the translated image is sent back to read its text for your review. Only the image and the target language’s name are sent; no store or customer details. GeoGallery uses the paid Gemini API, under which Google doesn’t use this content to train its models. Generated images carry Google’s invisible SynthID watermark.
- Hosting and backups: the app runs on our own server. Its database is backed up to Cloudflare R2 storage. Translated images waiting for review are kept only on our server and aren’t included in backups.
How long we keep information
Section titled “How long we keep information”| Data | Kept until |
|---|---|
| Translated images waiting for review | You approve or discard them, or 7 days pass |
| Records of discarded, failed and expired translations | About 4 weeks after their last update |
| Access token | You uninstall the app |
| AI translation records and pending images | You uninstall the app |
| Plan, Free product list, credit balance and purchase records | Shopify’s shop data deletion request, sent 48 hours after you uninstall |
When you uninstall, we switch off the storefront block, delete your access token, AI translation records and pending images, and clear your plan choice. We keep your credit balance until Shopify’s deletion request so that purchased credits aren’t lost if you reinstall straight away.
Images you approved were added to your products in Shopify. They stay there after you uninstall until you delete them.
Shopify privacy requests
Section titled “Shopify privacy requests”GeoGallery responds to Shopify’s mandatory privacy webhooks:
- Customer data request and customer data erasure: we hold no customer data, so there’s nothing to return or erase.
- Shop data erasure (sent 48 hours after uninstall): we delete all remaining data for the store, including sessions, AI translation records and files, credit purchases and settings.
Your choices
Section titled “Your choices”- Don’t want images sent to Google? Don’t use AI image translation. The rest of GeoGallery works without it.
- To have your data deleted sooner, uninstall the app and email support@lenuslabs.com.
Changes
Section titled “Changes”If we change how GeoGallery handles data, we’ll update this page.
Contact
Section titled “Contact”Lenus Labs: support@lenuslabs.com